FAQ

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Ordering & Payments

Simply browse through our collection, select your desired frames or lenses, add them to your cart, and proceed to checkout.

We accept all major credit/debit cards, UPI, wallets, and net banking options.

Prescription Lenses

Yes, upload your prescription during checkout, or manually enter your prescription details.

Ensure your prescription is updated and issued within the last 12 months.

Shipping & Delivery

Standard shipping is free for orders above ₹[1000]. For express shipping, additional charges apply.

Delivery typically takes [4-8] business days, depending on your location.

Returns

We offer a 14-day return policy on all products. Ensure the product is unused and in its original packaging.

Home Eye Checkups

Visit our Home Eye Checkup page and schedule an appointment at your convenience.

Charges may vary based on location. Check our website for details.

Contact Us

ou can email us at [Insert Email Address] or call us at [Insert Phone Number].

Returns & Exchanges

At Specskart, we do not offer refunds. However, we gladly provide exchanges if you are unsatisfied with your purchase.

To initiate an exchange, please contact us at [Insert Email/Phone Number] within 7 days of receiving your product. Ensure the item is unused, undamaged, and in its original packaging.

Exchanges are free for defective or incorrect items. For other exchanges, a small shipping fee may apply.

Once we receive the returned product, we will process your exchange within [10-14] business days and dispatch your new item promptly.

Sale items are eligible for exchange unless stated otherwise in the product description.

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